Question 1

How does it work, concretely?

Accepted Answer

You subscribe, you grant us access to your Google listing, and you fill out a short profile. Then we optimise your presence so AI engines (ChatGPT, Gemini, Perplexity, Google AI) recommend you. You don't run anything: we're an agency, not a tool.

Question 2

How do I grant you access to my Google listing?

Accepted Answer

From your dashboard, you add our agency account as a manager of your Google Business Profile (Manager role, never Owner). No OAuth, no password shared, revocable in one click.

Question 3

How long before results?

Accepted Answer

We act from week one. Visibility inside AI answers builds over a few weeks: we measure weekly whether ChatGPT, Gemini, Perplexity and Google AI cite you, then close the gaps.

Question 4

What is GEO?

Accepted Answer

Generative Engine Optimization: optimising your presence for AI answer engines (ChatGPT, Gemini, Perplexity, Google AI Overviews), the way SEO did it for Google. Your future clients ask an AI for a recommendation and call the first name cited.

Question 5

What exactly do you optimise?

Accepted Answer

Your Google listing (description, info), your website and its structured data (schema.org, llms.txt), your citations across the directories that matter, and content that answers the questions your future clients ask.

Question 6

Is it compliant with my profession's rules?

Accepted Answer

Yes. All communication respects your professional body's rules (advertising restrictions, confidentiality, etc.). Never a forbidden claim.

Question 7

Which businesses is this for?

Accepted Answer

All of them: restaurants, tradespeople, shops, agencies, e-commerce, local services, and the professions libérales (lawyers, doctors, notaries, accountants, etc.), with full respect for their code of conduct.

Question 8

How much does it cost?

Accepted Answer

One flat rate, all-in, no commitment, custom web page included. It's shown at payment, right after your diagnostic. The diagnostic itself is free, no card.

Question 9

How do I cancel?

Accepted Answer

From /billing → "Cancel subscription". Cancellation takes effect at the end of your current period; you keep access until then.

Question 10

Do I get a refund on cancellation?

Accepted Answer

Not automatically. If you cancel early in the month, write to khalil@replyseal-ai.com, case-by-case refunds possible.

Question 11

Where is my data stored?

Accepted Answer

Supabase, Europe region (eu-west-3, Paris). GDPR-compliant hosting.

Question 12

What exactly do you access?

Accepted Answer

Only what's needed to manage your presence: your Google listing via the manager role, and the accesses you hand us (website, etc.). No password shared, no access to Gmail, Drive or your other services.

Question 13

How do I revoke access?

Accepted Answer

Remove our account from your Google listing's managers (People and access → Remove), or delete your account from your settings. Immediate effect.

How can we help?